Welcome to the Chughtai Family!

Ms. Amber Fida is a dedicated advocate for our customers, responsible for overseeing both Customer Service and Experience operations. She is actively involved in developing excellent patient care strategies, ensuring that every visitor receives remarkable service from our staff. Emphasizing standard operating procedures and root cause analysis, Ms. Amber believes in presenting logical, solutions-focused approaches to resolve issues while delivering an outstanding customer experience.

An inspirational leader and a perfectionist, she continually elevates service standards through her commitment to excellence and her belief in fostering a customer-centric culture.